This service allows our customers to outsource their Murex projects both entirely and partially. We can handle Murex IT support operations as well as implementation and development projects while saving our customer the technical hassles.
Deliverables & SLAs
We come up with an estimation of the effort required to complete the project and the target completion date (or SLAs in case of production support activity).
The stakeholders review our solution as well as the proposed timeline then provide the sign-off to proceed with the execution
We develop the solution on non-production MX environments and conduct unit testing.
We plan, organize and execute a comprehensive System Integration Testing (SIT) campaign
We plan, organize and support the users during the User Acceptance Testing (UAT) campaign
We thoroughly document and hand over the solution to the customer’s in-house support team
We continue to provide support to our solution during the stabilization period after production roll-out.